HR Systems Consulting · Custom HR Solutions

HR systems, made to fit.

I help Australian SMEs and mid-market organisations get more from the HR systems they already have, and build small, purpose-made tools for the processes those systems don't cover.

Book a free intro call
Est.2024
Based inSydney, AU
In HR systems15 years

Off-the-shelf HR software is built for the average workplace.

Most workplaces have at least one process that isn't

A casual pool that changes every week. Contractors on site who need current insurance and a completed induction. Onboarding steps that live in one person's head. An approval chain your system can't model.

Big platforms are built for the common case. When your process falls outside it, the usual options are a spreadsheet, a workaround, or an expensive customisation project.

There's a middle path. A small tool that does one job properly and connects to the system you already pay for.

Example tools

What a gap-filler looks like.

Two examples of the kind of tool I build, shown with made-up data. Yours would be shaped around your process and your system.

Example tool
Example · fictional data

Advice on the systems you have. Tools for the gaps they leave.

Two practices, one person. Consulting keeps your HR system working properly. Custom solutions cover the processes it was never designed for.

02 /

SuccessFactors Application Support

Support and optimisation for SAP SuccessFactors: release updates, troubleshooting, and configuration fixes. The aim is to catch issues before your HR team does.

Consulting
03 /

People Analytics & Dashboards

Dashboards that show leadership where attrition risk is building, where engagement is slipping, and what's driving it.

Consulting
04 /

HR Systems Strategy

Roadmap and platform advice for HR leaders, with no preferred vendor. We start with what your organisation is trying to do, then work back to the technology.

Consulting

Four steps. Priced before you commit.

  1. 1

    Intro call

    30 minutes to talk through the problem and whether a tool is the right fix.

    Free
  2. 2

    Scoping

    A working session on your process and system, then a written scope with a fixed quote. If your current system can already do it, you'll hear that here.

    From $495 · credited if you proceed
  3. 3

    Build and connect

    The tool is built to the agreed scope, connected to your HR system, and tested with your team.

    From $2,500 · fixed price
  4. 4

    Handover and support

    Documentation, a walkthrough, and a support arrangement agreed up front, so you know who fixes what.

    Quoted per engagement

All prices AUD, ex GST.

One practitioner. Direct.

Angelo Jr Armas Founder · Principal Consultant

Mello Consulting Group is a personal practice, run by me, Angelo Jr Armas, not a committee.

I've spent fifteen years in HR systems, most of it in SAP SuccessFactors, across education, construction, finance, FMCG, health and the public sector.

Before I build anything, I check whether your existing system can already do the job. If it can, I'll show you how. If it can't, I'll scope a tool sized to the problem.

15
years in HR systems & advisory
06
industries worked across

Four principles. No jargon.

i.

Practical over theoretical

Every deliverable answers a specific question your business is actually asking.

ii.

Check what you've got first

If your current system can already do it, you'll hear that before you hear a quote.

iii.

Honest about scope

If a problem is outside what I do well, I'll tell you, and where possible point you to someone who does.

iv.

Sized to fit

SMEs and mid-market organisations: fewer layers, direct decisions. The work is scoped to your size, not scaled down from an enterprise playbook.

Questions I hear

Do I need SuccessFactors to work with you?

No. SuccessFactors is where my deepest experience sits, but custom tools can work alongside other HR and payroll platforms, connecting through the platform's API or integration tools where they're available. Scoping confirms what your system allows before you commit to anything.

What kind of tools do you build?

Small, focused tools for processes your HR system doesn't handle well. Common examples are casual workforce and shift management, contractor compliance tracking, onboarding and recruitment steps specific to your organisation, and custom checklists and approval flows. If your process lives in a spreadsheet and someone's inbox, it's probably a candidate.

How does pricing work?

The intro call is free. Scoping starts from $495 ex GST and gives you a written scope and a fixed quote. If you go ahead, that fee is credited against the build. Builds start from $2,500 ex GST, with the price agreed in writing before work begins. Ongoing support is quoted per engagement.

Who owns the tool once it's built?

Ownership, licensing and access are set out in your written agreement before any build starts, so there are no surprises later.

What happens when my HR system updates?

Platform updates can change how integrations behave. Every build comes with documentation, and the support arrangement is agreed up front, so you know who fixes what and what it costs.

How is our employee data handled?

It's agreed during scoping: what's collected, where it's stored, and who can access it. The default is to collect only what the process needs and keep it in systems you control, in line with the Privacy Act 1988 and the Australian Privacy Principles.

If your HR system doesn't quite fit, let's talk.

Book a free intro call

Thirty minutes is usually enough to know whether I can help.

info@melloconsultinggroup.au
Based in
Sydney, Australia
Working with
Australian SMEs & mid-market
Open to
International partners